> ## Documentation Index
> Fetch the complete documentation index at: https://docs.softisp.ug/llms.txt
> Use this file to discover all available pages before exploring further.

# Labels

> Custom tags for segmenting customers and agents

<Info>
  **Route:** `/settings/system/labels` · **Permission:** `view_label`
</Info>

Labels are custom tags you can attach to customers, agents, or other entities for filtering and segmentation.

## Examples

* `VIP`
* `School`
* `Corporate`
* `Trial`

<Tip>
  Use labels alongside filters in the [Customer List](/customers/customer-list) to quickly segment your customer base for reporting or targeted messaging.
</Tip>