What is SoftISP?
What is SoftISP?
SoftISP is a cloud-based Internet Service Provider (ISP) management platform built by Zabbuli Systems Limited. It handles customer billing, internet packages, network devices, agents, and full financial management from one dashboard. See Introduction.
I forgot my password. How do I get back in?
I forgot my password. How do I get back in?
On the login page, click Forgot Password, enter your registered email, and follow the reset link sent to your inbox. Full steps are in Forgot / Reset Password.
What's the difference between Finance > Invoices and Billing > Invoices?
What's the difference between Finance > Invoices and Billing > Invoices?
Finance > Invoices manages invoices you send to your customers. Billing > Invoices manages the platform subscription invoices you receive from Zabbuli Systems for using SoftISP itself.
How do I disconnect a customer who's currently online?
How do I disconnect a customer who's currently online?
Go to Online Customers, find the customer in the list, and click Disconnect to forcibly end their active session.
How do I connect my Tv and my camera?
How do I connect my Tv and my camera?
The video below shows how to add cameras and TVs to your SoftISP account.
Where do I add or edit internet packages and pricing?
Where do I add or edit internet packages and pricing?
Internet packages (tariffs) are managed under Internet > Packages, where you can set speed, price, duration, and link a Fair Usage Policy.
How are API keys and credentials kept secure?
How are API keys and credentials kept secure?
All credentials — MikroTik API access, payment gateway keys, SMS provider tokens — are stored encrypted and masked in the UI under Credentials / Secrets.