Customer Detail - SoftISP

The customer detail page organizes everything about one customer into tabs.

Tab	Description
Overview	Personal info, status, assigned package, agent
Subscriptions	List of past and current subscriptions
Invoices	All invoices generated for this customer
Payments	Payment history
Sessions	Login/connection session log
Access Control	MAC address-based access rules

Available actions

Edit customer profile
Generate invoice
Record manual payment
Suspend or activate account
Assign to a different agent or location

Assigning Devices to Subscriptions

When a customer purchases a subscription, you can assign it to a specific device. This video shows how to select the device during the subscription setup process:

Each subscription can be linked to one or more devices depending on your package configuration. Make sure to select the correct device before finalizing the subscription.